Last updated: February 2025
Travacations is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. We are dedicated to maintaining the trust you place in us and take our responsibilities regarding your personal data seriously.
When you use Travacations' services or visit our website, we may collect the following types of information: • Personal identification information (name, email address, mobile number, address) • Travel preferences and booking history • Payment information (processed securely through third-party payment gateways) • Passport and visa details when required for bookings • Device and browser information when using our website • Communication records when you contact our customer service team
We use the information we collect for the following purposes: • Processing and confirming travel bookings and reservations • Communicating important travel information, confirmations, and updates • Providing customer support and addressing queries • Sending promotional offers, travel deals, and newsletters (with your consent) • Improving our services and website user experience • Complying with legal obligations and preventing fraud • Processing payments and issuing refunds
Travacations does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with: • Hotels, airlines, and other travel service providers necessary to fulfill your booking • Payment processing companies to handle transactions securely • Government and regulatory authorities when required by law • Our trusted service partners who assist in operating our website and business • Legal authorities in response to lawful requests or to protect our rights All third parties we share data with are obligated to maintain the confidentiality and security of your information.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption for data transmission, secure servers, and restricted access to personal data within our organization. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyze website traffic, and improve our services. You can control cookie settings through your browser settings. Disabling cookies may affect some features of our website.
You have the following rights regarding your personal information: • Right to access the personal data we hold about you • Right to correct inaccurate or incomplete information • Right to request deletion of your personal data (where applicable) • Right to opt out of marketing communications at any time • Right to lodge a complaint with a supervisory authority To exercise any of these rights, please contact us at our office or through our contact form.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking information is typically retained for 7 years for accounting and legal compliance purposes.
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website with a revised date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at: Travacations Tours & Travels 2nd Floor, Royal Tower, Near Caltex Junction Kannur - 670002, Kerala, India Phone: 860 63 43 606
For privacy-related questions, please contact us.